Refund policy
We want you to love what you wear. If something is not right, we are here to help.
Return window
You may request a return within 14 days of delivery. Contact us first at dario@wehustlebrand.com with your order number and the reason, and we will confirm the return address before you send anything back.
Condition
To be eligible, items must be unused, unworn and unwashed, in their original condition and packaging, with all tags attached. Swimwear must have the hygiene liner intact.
Exchanges
We are happy to exchange for a different size or another product of equal value, subject to availability. This is usually the fastest option.
Refunds
Where an exchange is not suitable, we will refund the purchase price to the original payment method within 14 days of receiving and inspecting the returned item. Original shipping costs are non-refundable unless the item was faulty or incorrect.
Faulty, damaged or incorrect items
If we sent the wrong item, or the item is faulty or arrived damaged, we cover return shipping and will refund or replace in full. Please contact us within 48 hours of delivery with photographs.
Change of mind
Return shipping for change-of-mind returns is the customer's responsibility. We recommend a tracked service, as we cannot refund items that do not reach us.
Non-returnable items
Sale items marked final sale, gift cards, and items returned outside the 14-day window or not in original condition.
Late or missing refunds
Refunds are processed to your original payment method. Your bank or card issuer may take a further 5–10 business days to show the funds. If more time has passed, contact us and we will provide evidence of the refund.
How to start a return
Email dario@wehustlebrand.com with your order number and photographs where relevant. We reply within one business day.
Luminary Enterprise FZE, trading as HUSTLE
Block B, Office B23-052, Sharjah Research Technology and Innovation Park Free Zone, Sharjah, United Arab Emirates
dario@wehustlebrand.com · +971 52 303 4508